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Social Work Professionals
Enquiries relating to assessed needs, care planning, community support and appropriate care-at-home arrangements.
We welcome appropriate referrals and enquiries from professionals involved in assessing, commissioning, coordinating and arranging care and support — with a focus on clear communication, person-centred planning and safe, appropriate service delivery.
Referrals considered in the context of individual needs, preferences and desired outcomes.
Clear communication around suitability, capacity and proposed timescales.
Care Inspectorate registration supported by structured organisational management systems.
Referral activity focused across Edinburgh and the Lothians.
Good outcomes are strengthened by clear communication, appropriate information sharing and coordinated support.
Earlston & Doune Care Services Ltd welcomes appropriate enquiries from professionals involved in identifying, arranging, coordinating or reviewing care and support.
We recognise the importance of timely communication, clear referral information and realistic conversations about whether identified needs can be safely and appropriately met.
Our approach is centred on the individual. We consider the person's assessed needs, preferences, strengths, routines, relevant risks and desired personal outcomes alongside the proposed support arrangement.
Acceptance of a referral is not automatic. It remains subject to appropriate assessment, service suitability, location, staffing capacity and the scope of our registered service.
Appropriate referrals and enquiries may come from a range of professionals and organisations involved in supporting an individual's care journey.
Enquiries relating to assessed needs, care planning, community support and appropriate care-at-home arrangements.
Appropriate communication regarding referrals, support requirements, outcomes and proposed care arrangements.
Referral and commissioning enquiries relating to support that may fall within our registered service scope.
Time-sensitive enquiries may be considered where appropriate support is required following discharge or a change in circumstances.
Appropriate referrals involving everyday support, routines, independence and wellbeing may be discussed within our service scope.
We welcome appropriate professional enquiries where coordinated communication can help determine whether our service may be suitable.
The pathway helps establish whether the proposed service is suitable, safe and capable of meeting the person's identified needs.
The professional provides initial information about the individual, required support, location and proposed timescale.
We consider whether the enquiry appears to fall within our service scope and whether further assessment is appropriate.
Relevant needs, preferences, abilities, outcomes, communication requirements and risks are considered.
Where suitable, agreed information is translated into clear person-centred support arrangements.
Support begins when arrangements are agreed and suitable capacity is available, with appropriate review thereafter.
Clear information at the beginning can support a more efficient and informed consideration of the enquiry.
The precise information required will depend on the person's circumstances, but relevant initial information may include:
Personal information should only be shared through appropriate and lawful routes and should be relevant to consideration or delivery of the proposed support.
Receiving a referral does not automatically mean that a service can be accepted or started.
Appropriate assessment helps establish whether the person's identified needs can be met safely, effectively and within the scope of the support we provide.
It also creates an opportunity to understand the individual's preferences, routines, strengths, communication and personal outcomes rather than relying solely on a description of required tasks.
Where we determine that we are able to meet the identified needs, this information can inform appropriate support planning.
Responsible referral decisions require more than simply identifying an available care package.
Whether the individual's identified needs are understood and can be appropriately supported.
Whether the proposed support falls within the scope of the service we can lawfully and appropriately provide.
Whether suitable staffing capacity is available for the proposed pattern and nature of support.
Whether the location and proposed schedule can be supported appropriately and sustainably.
Relevant risks, safeguards and whether appropriate arrangements can be established for safe support.
Whether the proposed arrangement can meaningfully contribute to the outcomes identified for the person.
Changes in circumstances, including discharge from hospital or transition between support arrangements, can create time-sensitive care needs.
We welcome appropriate enquiries where support may be required to help an individual re-establish routines, maintain independence or receive agreed assistance following a transition.
Where a timescale is important, please make this clear at the earliest point of contact.
Ability to commence within a particular timeframe remains subject to assessment, service suitability, location and suitable staffing capacity.
Effective care is strengthened when relevant people understand their responsibilities and important information is communicated appropriately.
We value professional communication before support begins and throughout an agreed service where appropriate.
This can include appropriate communication about changes in needs, significant concerns, reviews, outcomes and information necessary for continuity.
Our objective is to contribute constructively to coordinated support while respecting confidentiality, professional responsibilities and the individual's rights and preferences.
Clear communication helps connect assessment, planning, delivery, review and meaningful outcomes.
Earlston & Doune Care Services Ltd is registered with the Care Inspectorate. Our wider organisational management systems address quality, environmental responsibility, information security, anti-bribery management and occupational health and safety.
These systems support our commitment to accountable, organised and professionally governed service delivery.
Our service development and referral activity focuses on the following local authority areas. Individual referrals remain subject to assessment, location, capacity and service scope.
Professional and care-support enquiries welcomed.
Referrals considered subject to suitability and capacity.
Referrals considered subject to suitability and capacity.
Referrals considered subject to suitability and capacity.
If you are a professional considering Earlston & Doune for an individual's support, contact us with the relevant initial information. We can discuss the enquiry and appropriate next steps.
Please do not send unnecessary sensitive personal information through an unsecured website enquiry. We can advise on an appropriate route for further information where required.
Our role is to understand both: the professional requirements surrounding the service and the individual whose life, choices, dignity and outcomes sit at the centre of it.
Make a ReferralContact us with the proposed support requirements, location and timescale and we can discuss whether the enquiry may be suitable for further assessment.
