Person-Centred
Support shaped around the person, their preferences, priorities and personal outcomes.
Learn more →Thoughtful, person-centred care and support designed around the individual — helping people maintain dignity, independence, connection and quality of life within their own communities.
Support shaped around the person, their preferences, priorities and personal outcomes.
Learn more →Registered with the Care Inspectorate and committed to responsible care and support practice.
Learn more →Working constructively with individuals, families, representatives and relevant professionals.
Learn more →A structured approach to quality, governance, learning and continuous improvement.
Learn more →At Earlston & Doune Care Services Ltd, we believe good care begins by understanding the individual.
Our approach focuses on what matters to each person: how they want to live, what they want to maintain, where they need assistance and what independence means to them.
We support adults who may require assistance within their home or community, including people with learning disabilities, autism, mental-health support needs and physical disabilities, subject to individual assessment and the scope of the service.
Our aim is to provide support that is respectful, responsive, dependable and purposeful.
About Earlston & DouneWe take time to understand needs, preferences, strengths, routines and personal outcomes before shaping support around the individual.
Explore Our ApproachUnderstanding the person, their voice, preferences and what matters in everyday life.
Supporting dignity, privacy, identity, personal choice and individual rights.
Supporting people to do as much as possible for themselves and maintain independence.
Learning from experience and adapting support as circumstances, preferences and outcomes change.
Individual arrangements are shaped around assessed needs, personal outcomes, preferences, location, service capacity and the scope of our registration.
Practical, respectful assistance with agreed everyday routines while promoting independence.
Meaningful conversation, social connection and support to remain engaged with everyday life.
Supporting people to access activities, appointments and community opportunities where appropriate.
Agreed practical assistance to help maintain a comfortable and organised home environment.
Person-centred support that recognises wellbeing, relationships, confidence and meaningful connection.
Support arrangements designed around individual circumstances and reviewed as needs change.
A clear process helps us understand what is needed, determine whether we are the appropriate provider and plan support responsibly.
Contact us directly or ask a professional to discuss a potential referral with our team.
We consider the person's circumstances, needs, preferences and intended outcomes.
Where we can appropriately provide support, an individual arrangement is developed.
Support is reviewed and adapted where appropriate as circumstances and outcomes develop.
Good support should contribute to outcomes that matter to the individual rather than simply completing a list of tasks.
Being treated respectfully, privately and as an individual at all times.
Maintaining abilities, routines and control wherever this can safely be supported.
Being involved in decisions and having preferences recognised and respected.
Maintaining relationships, interests and meaningful links with community life.
Supporting people to use their strengths and participate in everyday life.
Considering the whole person and what contributes to a meaningful quality of life.
We welcome appropriate enquiries from social-care, health and other relevant professionals seeking person-centred support for adults within our service scope.
Our approach is to consider each referral carefully, communicate clearly and determine whether we can responsibly meet the person's assessed needs and outcomes.
Quality is not treated as a separate activity. It informs how support is planned, delivered, reviewed and improved.
Our management-system framework supports structured approaches to quality, environmental responsibility, information security, ethical practice and occupational health and safety.
Supporting a structured approach to quality, consistency and continuous improvement.
Supporting responsible consideration of environmental impacts within organisational systems.
Supporting structured management of information security risks and responsibilities.
Supporting ethical governance and controls designed to address bribery-related risks.
Supporting a systematic approach to workplace health, safety and organisational responsibility.
Our service development and referral activity focuses on Edinburgh and the Lothians. Individual support arrangements are subject to assessment, location, staffing capacity and registration scope.
Service development and referral focus.
Service development and referral focus.
Service development and referral focus.
Service development and referral focus.
Our aim is to combine a personal approach with responsible governance, clear communication and dependable support.
We begin with the individual rather than a predetermined package of tasks.
Privacy, choice, identity and individual rights are fundamental to good support.
We value open, appropriate communication with individuals, representatives and professionals.
Support should be planned, delivered and reviewed within clear professional responsibilities.
Governance and continuous improvement are embedded within our organisational approach.
Our service development focuses on communities across Edinburgh and the Lothians.
Contact our team by telephone or email. We can discuss what you are looking for, the person's circumstances and the appropriate next step.
Yes. Where we can appropriately provide the required service, support is planned around assessed needs, preferences, routines, strengths and personal outcomes rather than using a one-size-fits-all approach.
Yes. Appropriate professional referrals can be directed to referrals@earlstondoune.co.uk or through our Professionals & Referrals page.
Our service development and referral activity focuses on the City of Edinburgh, East Lothian, Midlothian and West Lothian. Individual arrangements remain subject to assessment, location, staffing capacity and registration scope.
Yes. Earlston & Doune Care Services Ltd is registered with the Care Inspectorate under registration number CS2025000424.
Contact us and we’ll help you identify the appropriate next step. Where another organisation or statutory service may be more appropriate, our Help & Signposting information can also provide useful routes to further support.
Whether you are exploring support for yourself, a family member or someone you work with professionally, contact Earlston & Doune and we’ll help identify the appropriate next step.
