COOKIES • DATA • PRIVACY

Your choices. Your information.

This page explains how cookies and similar technologies may be used on the Earlston & Doune Care Services Ltd website, the choices available to visitors, and how this relates to our wider approach to privacy and data protection.

TRANSPARENCY

Clear information. Meaningful choices.

We aim to be transparent about the technologies used on our website and the way information is handled.

Organisation Earlston & Doune Care Services Ltd
Company Number SC831757
Document Cookies & Data Information
Last Updated August 2026
ABOUT THIS PAGE

Understanding cookies and website data.

Cookies are small pieces of information that may be stored on or accessed from a device when a website is visited. Websites may also use related technologies to provide functionality, remember preferences, maintain security or understand how the website is used.

Earlston & Doune Care Services Ltd aims to use website technologies in a transparent and responsible way.

Some cookies or technologies may be necessary for the website to function. Others may only be used where appropriate choices or consent have been provided.

The exact technologies present can depend on our website configuration and the services enabled at a particular time.

OUR APPROACH

Four principles behind our approach to website data.

Our approach to cookies and website information forms part of our wider commitment to responsible information governance.

01

Transparency

Visitors should be given understandable information about how website technologies may be used.

02

Choice

Where a choice is legally required, visitors should be able to make an appropriate decision about non-essential technologies.

03

Proportionality

Information and technologies should be appropriate to the purpose for which they are being used.

04

Security

Website information should be handled within appropriate technical and organisational safeguards.

COOKIE CATEGORIES

Different technologies serve different purposes.

The categories below explain common purposes for which cookies and similar technologies may be used. Their actual use depends on the configuration of this website.

Essential technologies

NECESSARY

These support functions that are necessary for a website or requested service to operate appropriately.

They may support areas such as security, network management, navigation, session management or the storage of privacy preferences.

Functional technologies

WHERE USED

Functional technologies may help a website remember choices or provide enhanced functionality.

Whether these technologies are present depends on which website features are enabled.

Analytics technologies

WHERE ENABLED

Analytics can help website operators understand how visitors interact with pages and how a website performs.

Where consent is required for a particular analytics technology, it should not be activated before the required choice has been made.

Third-party technologies

FEATURE DEPENDENT

Some embedded or externally supplied website features may involve technologies controlled by another organisation.

Their presence depends on the third-party features actually enabled on the website.

Cookies & Data

Navigate through the information on this page.

What are cookies? Why they may be used Website platform Analytics Third-party services Consent & choices Browser controls Personal data Information security Changes Contact us
SECTION 01

What are cookies?

Cookies are small data files or pieces of information associated with a website and a user's browser or device. They can perform a range of functions.

Some may last only for the duration of a browsing session. Others can remain for a defined period so that information or preferences can be recognised during a later visit.

Websites may also use technologies that perform functions similar to cookies. References to cookies on this page should therefore be understood to include comparable website technologies where appropriate.

SECTION 02

Why cookies may be used

Depending on the website configuration, cookies or similar technologies may be used for purposes including:

  • Supporting core website functionality.
  • Maintaining website security.
  • Remembering privacy or cookie choices.
  • Supporting navigation and website sessions.
  • Remembering certain visitor preferences.
  • Understanding website performance and usage, where appropriate.
  • Supporting embedded or third-party features where those features are enabled.

The presence of a category in this policy does not mean that every technology in that category is necessarily active on the website.

SECTION 03

Website platform and essential functionality

Our website is built and operated using a hosted website platform. The platform may use technologies that are necessary to provide, secure and operate website functionality.

Essential technologies can support functions such as:

  • Website security.
  • Network and traffic management.
  • Page delivery and navigation.
  • Session-related functions.
  • Cookie and privacy preferences.
  • Other functions necessary for the website or a visitor-requested service to operate.
Essential cookies

Where a technology is strictly necessary to provide a requested service or operate essential website functionality, it may not be possible to disable it through an optional-cookie preference control.

SECTION 04

Analytics and website measurement

Analytics technologies may be used to understand how the website is being used and to help evaluate website performance.

Depending on the technologies enabled, analytics information may include matters such as:

  • Pages viewed.
  • Approximate visit duration.
  • Navigation between pages.
  • Browser or device information.
  • General website performance information.
  • Approximate technical or geographic information, where provided by the relevant service.

Where a particular analytics technology requires consent, the relevant technology should be controlled through the website's consent arrangements.

SECTION 05

Third-party content and services

A website may contain links, embedded content or functionality provided by another organisation.

Examples can include external maps, video content, social-media features, scheduling tools or other externally supplied services where such features are actually enabled.

Those organisations may operate under their own privacy and cookie arrangements.

Earlston & Doune does not control the independent privacy practices of websites or services operated by other organisations.

SECTION 06

Cookie consent and your choices

Where consent is required for non-essential cookies or similar technologies, visitors should be given an appropriate opportunity to make their choice before those technologies are used.

Depending on the consent functionality enabled on the website, choices may include:

  • Accepting optional cookies.
  • Declining non-essential cookies.
  • Selecting particular categories where that functionality is available.
  • Revisiting cookie preferences later.
Your choice matters

Declining optional cookies should not prevent essential website functionality from operating, although some optional features may work differently or may not be available.

SECTION 07

Browser and device controls

Most modern browsers provide settings that allow users to view, remove, restrict or block cookies.

Browser controls are separate from any cookie preference controls provided directly on this website.

Blocking all cookies through a browser may affect website functionality because some technologies may be required for essential functions.

Instructions differ between browsers and devices, so visitors should use the privacy or cookie settings provided by their particular browser or device.

SECTION 08

Cookies and personal data

Some information generated through website use may constitute personal data, particularly where it can identify or be linked to an identifiable individual.

Where website information constitutes personal data, it is handled within our wider data-protection responsibilities.

This can include obligations concerning:

  • Lawfulness, fairness and transparency.
  • Purpose limitation.
  • Data minimisation.
  • Accuracy where relevant.
  • Appropriate retention.
  • Security and confidentiality.
  • Accountability.

Further information about our wider processing of personal information is available in our Privacy Policy .

SECTION 09

Information security

We recognise that responsible website data handling requires appropriate technical and organisational safeguards.

Measures may include appropriate access controls, secure systems, supplier oversight, governance, staff responsibilities, incident-management arrangements and information-security procedures.

Information-security management

Earlston & Doune's management-system framework includes ISO/IEC 27001 for Information Security Management.

SECTION 10

How long cookie information is retained

Cookie duration varies according to the purpose and technology involved.

Some cookies may exist only for a browsing session, while others may remain for a defined period.

Where we control the relevant retention arrangements, information should not be retained for longer than reasonably necessary for the purpose involved, subject to applicable legal and operational requirements.

SECTION 11

Changes to this information

Website technology can change as features, providers and services are updated.

We may therefore update this Cookies & Data page to reflect changes in website functionality, technology, legal requirements or our data-handling practices.

The current version should be made available on this website with an updated review date where appropriate.

SECTION 12

Questions about cookies or data

If you have a question about cookies, privacy or the way website information is handled, you can contact Earlston & Doune.

Earlston & Doune Care Services Ltd
City of Edinburgh
EH15 3EU
Scotland

Telephone: 07432 362561

General & Care Enquiries: contact@earlstondoune.co.uk

Quality & Governance: quality@earlstondoune.co.uk

BEYOND COOKIES

Data protection is wider than website cookies.

Cookies are only one part of information governance. As a care and support provider, responsible information handling extends across our wider organisation.

Personal information should have a clear purpose
Sensitive information requires appropriate protection
Access should be appropriately controlled
Information sharing should be lawful and proportionate
Retention should reflect the purpose and applicable requirements
Privacy and security require ongoing governance
Read Our Privacy Policy
YOUR COOKIE CHOICES

You should remain in control of optional technologies.

Where optional cookies or similar technologies require consent, your preference should be respected through the consent tools made available on the website.

You can also use your browser's privacy settings to manage cookies stored on your device.

Please remember that blocking technologies required for core functionality can affect how a website operates.

Privacy Policy
CONTACT US

Need to speak with our team?

Use the contact route that best matches the nature of your enquiry.

GENERAL & CARE ENQUIRIES

Contact

contact@earlstondoune.co.uk
PROFESSIONAL REFERRALS

Referrals

referrals@earlstondoune.co.uk
QUALITY & GOVERNANCE

Quality

quality@earlstondoune.co.uk
TELEPHONE

Speak With Us

07432 362561

Privacy. Choice. Accountability.

Responsible information handling is part of responsible care, professional governance and organisational trust.

Privacy Policy Contact Us
EARLSTON & DOUNE CARE SERVICES LTD

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contact@earlstondoune.co.uk
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referrals@earlstondoune.co.uk
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quality@earlstondoune.co.uk
Telephone
07432 362561
Address
City of Edinburgh
EH15 3EU
Scotland
QUALITY • REGULATION • PROFESSIONAL GOVERNANCE

Earlston & Doune Care Services Ltd   |   Company No: SC831757   |   Care Inspectorate Registration: CS2025000424

ISO 9001 ISO 14001 ISO/IEC 27001 ISO 37001 ISO 45001

© 2026 Earlston & Doune Care Services Ltd. All rights reserved.

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Earlston & Doune Care Services Ltd.
Earlston & Doune Care Services Ltd.
Home Page
About Us
Our Approach
Why Choose Us
Our Support
FAQ
Professionals & Referrals
Help & Signposting
Quality & Registration
Vacancies
Contact Us
Cookies & Data Privacy
Earlston & Doune Care Services Ltd.
Earlston & Doune Care Services Ltd.
Home Page
About Us
Our Approach
Why Choose Us
Our Support
FAQ
Professionals & Referrals
Help & Signposting
Quality & Registration
Vacancies
Contact Us
Cookies & Data Privacy
Home Page
About Us
Our Approach
Why Choose Us
Our Support
FAQ
Professionals & Referrals
Help & Signposting
Quality & Registration
Vacancies
Contact Us
Cookies & Data Privacy